Refund & Return Policy

At Yard Sale Outlet, operated by Life's Gifts, I want every transaction to go smoothly. Because all items are secondhand, used, or pre-owned, sales are generally considered final. However, I understand that issues can happen, and this policy explains when returns and refunds may be available and how the process works.

All Sales Are Generally Final

Items sold on Yard Sale Outlet are secondhand or pre-owned. Buyers are encouraged to review all listing photos, read the full item description, and ask questions before purchasing.

By completing a purchase, you acknowledge that you have reviewed the listing and accept the item in its described condition.

When Refunds May Be Issued

A refund may be considered in the following situations:

How Returns Work

All returns are sent to the Life's Gifts business address. I inspect every return before issuing a refund.

1. 1

   Open a Return Request

   Email support@lifesgifts.org within 7 days of receiving your order. Include your order number, photos of the item, and a clear description of the issue.

2. 2

   I Review Your Request

   I will respond within 1–3 business days. If approved, you will receive a prepaid return shipping label and the Life's Gifts PO Box address.

3. 3

   Ship the Item Back

   Use the provided return label. All returns must be sent to Life's Gifts PO Box 101, Ida, Arkansas 72546.

4. 4

   Inspection

   Once the item arrives, I inspect it to verify the issue. This typically takes 1–3 business days.

5. 5

   Refund Issued

   If the return is verified, you will receive a refund for the item price and the original outbound shipping fee to your original payment method, less any applicable non-refundable payment processing fees. Return shipping costs are covered when the return is approved.

Refunds are typically processed within 1–3 business days after inspection. Refunds are issued to your original payment method.

Payment Processing Fees

Payment processors such as Stripe charge transaction fees when a purchase is made. These fees are not retained by Life's Gifts and may not be refunded to us when a refund is issued. As a result, approved refunds may be reduced by the amount of any non-refundable payment processing fees charged for the transaction.

Situations Not Covered

Refunds will generally not be issued for:

• Buyer changed their mind.
• Item condition was accurately described.
• Normal wear consistent with secondhand goods.
• Incorrect shipping address provided by the buyer.
• Carrier delays after the item has been shipped.
• Return shipping costs for unapproved returns.

Changes to This Policy

This policy may be updated from time to time. Continued use of Yard Sale Outlet after changes are posted constitutes acceptance of the revised policy.

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Questions about this policy?